Returns & Cancellations
We will put forth our best effort to cancel an order, at no charge, so long as it is cancelled by 5:00pm on the day the order was placed. We promptly fill orders, so please contact us immediately if you need to cancel an order. If an order cancellation request occurs after 5:00pm on the date the order was placed, the customer agrees to a 10% cancellation fee. This is to help offset costs incurred by Inalienable Arms.
Returns on accessories are accepted for merchandise that is defective unless it has been modified or installed (those items will be subject to manufacturer warranty).
Please do not initiate the return of packages prior to receiving a return authorization (RMA). Please use the “Contact Us” form to receive a return authorization.
Inalienable Arms will provide a refund or exchange on all other accessories found to be defective, the customer must notify us of the defect within 5 days of delivery.
Inalienable Arms will also arrange for the defective items to be picked up and returned to us by the original shipper.
All non-defective returns are subject to a 10% restocking fee with a minimum of $15.
If returned without original
packaging, or destroyed packaging, the order will be subject to up to a
50% restocking fee. The customer is also responsible for return shipping
A prepaid return label may be provided, if used, it would be deducted from the refund (in addition to the restocking fee). All returns must be received within 30 days from the date of purchase or they will be refused. Please do not return an order prior to receiving a return authorization. Returns not receiving prior authorization will be refused.
Ammo cannot be returned due to safety reasons (no exceptions).
Shipping & handling, insurance, processing fees are NOT refundable. Only the Product purchase price will be refunded minus any applicable restocking fees.
Sales are final on sale items, clearance merchandise & special orders
All firearm orders require FFL paperwork prior to shipment.
Firearm orders over 15-days old without FFL paperwork will be canceled and charged a 10% restocking fee with a $15 minimum.
It is the customer’s responsibility to fully inspect the firearm at their FFL prior to taking possession of it. After a firearm has been transferred to you, we will not allow a return. After a new firearm is transferred, it is considered used, even if unfired.
Should you discover a defect in your transferred firearm you will work with the manufacturer for replacement or repair (in accordance with their warranty policy).
Class 3 Items:
Once we have started the Form 3 or Form 4 ATF paperwork, we are unable to cancel, return, or refund, any NFA items.
If you would like to change your order to another model after the Form 3
or Form 4 is in progress you will be required to pay the difference in price, a
$100 change fee, plus any applicable shipping charges to have the silencer or
NFA item returned.